Frequently Asked Questions

About Our Collection

Are all items authentic antiques and vintage pieces?
Yes. Every object in our collection is an authentic vintage, antique, or handcrafted piece. We carefully inspect and verify each item before offering it for sale.

What does "one-of-a-kind" mean?
Each piece we offer is unique. Once sold, it cannot be restocked or replaced. We recommend reviewing all details carefully before purchasing.

How do you determine the age and origin of pieces?
We research each object using material analysis, construction methods, stylistic elements, and provenance when available. Age ranges and origins are provided in product descriptions when known.

Condition & Quality

What condition are the items in?
All items show natural signs of age and use—this is part of their character and authenticity. We provide detailed condition notes and multiple photographs for each piece. Significant flaws or damage are always disclosed.

Can items be restored or repaired?
We sell items in their found condition and do not restore pieces. If you have questions about caring for or conserving an item, please contact us at Ashley@studionomena.com.

Purchasing

Can I return an item if I change my mind?
Please see our Refund Policy for details.

Do you offer holds?
We do not currently offer holds. Items are available on a first-come, first-served basis.

Shipping & Delivery

How are fragile items packaged?
We take great care in packaging. Each piece is wrapped with archival materials and packed securely to ensure safe arrival. All shipments include insurance and tracking.

Do you ship internationally?
Yes. Shipping options are available during the checkout process.

How long does shipping take?
Orders are processed within 2-3 business days. Shipping estimates available during the checkout process.